Not a great dryer
DCurry
11/7/2022
This dryer takes FOREVER to dry clothes. I have it set on very dry and everything comes out very damp - not even close to dry. Even after running a second time - clothes are still not dry - would not recommend.
Originally posted on Bosch.com
No, I do not recommend this product
Doesn't dry enough
Michelle
10/29/2022
This appliance is practical because you can hook it up to your phone but it should be able to dry better than it does.
Originally posted on Bosch.com
No, I do not recommend this product
Dryer
Eddie
10/23/2022
It takes anhour to dry one item
Originally posted on Bosch.com
No, I do not recommend this product
Superior Dryer
DaveB
9/29/2022
This dryer is greater than 30% more efficient than standard electric (or gas) dryers. It is gentle on the clothes and doesn't take the heated air in your home and vent it directly outside. It cools and dehumidifies your home in the summer (in New England). It takes about 30 minutes longer to dry a load but well worth the tradeoff.
Originally posted on Bosch.com
Yes, I recommend this product
Almost as good as a laundry line
RoyR
9/14/2022
We don't use our dryer much as we prefer the laundry line, but what do you do when it is raining? The Bosch heat pump dryer uses much less energy than other dryers and the heat exchanger is self cleaning (unlike other condensation dryers where you have to keep the heat exchanger clean)
Originally posted on Bosch.com
Yes, I recommend this product
Great dryer!
JAJA
9/8/2022
My new Bosch 500 Series dryer is amazing. It's so quiet when it is running I can hardly hear if it is actually turned on. Has a good sized capacity and also plenty of different functions to choose from. Works seamlessly with my 500 Series washer too.
Originally posted on Bosch.com
Yes, I recommend this product
quiet, efficient, great design, great features, in
garden
9/2/2022
short , terrific!!!!
Originally posted on Bosch.com
Yes, I recommend this product
Broke after 2 days
Moretti
8/26/2022
The dryer broke the second time we used it. The appliance store says Bosch insists on a service call before replacing it. We have to wait almost 4 weeks for that service call. No dryer in the meantime. We are beyond excited nhappy with this situation, and are hoping Bosch will step up and do the right thing.
Originally posted on Bosch.com
No, I do not recommend this product
Remote start faulty
Nabiha
8/24/2022
Decent dryer, but the remote start feature doesn't make sense, as you have to click remote start on the machine every use. It should remain toggled on if clicked 1 time or the app should be able to always have remote start connected
Originally posted on Bosch.com
Yes, I recommend this product
Dryer
Wiseone
8/20/2022
Awful dryer. Takes forever to dry things and you need to keep emptying the water which is difficult to do.
Originally posted on Bosch.com
No, I do not recommend this product
Very Okay
Melissa
8/1/2022
I like it, but it doesn't dry completely the first time, always leaves items a little damp, even when not using setting. I don't like the reservoir, would prefer a way for it to empty itself instead of me dripping water all over the hallway to get to a sink. Also, it's too low to the ground for tall people. It works ok otherwise, but I wouldn't buy it again.
Originally posted on Bosch.com
No, I do not recommend this product
Great dryer!
Nick
7/25/2022
This dryer came with my apartment and so far I have been very satisfied with it, with the exception of the sensor-based drying functionality. I find that it doesn't dry fully so I opt for a time dry instead. Other than that, the remote start features and notifications integrated with the app are super useful.
Originally posted on Bosch.com
Yes, I recommend this product
Works great
Francesco
7/16/2022
2 hours and my clothing are crispy hot. I never had a dryer before so im notnsure how a gas is faster but this is perfect for me
Originally posted on Bosch.com
Yes, I recommend this product
Terrible Quality and Support
Chris
7/13/2022
We bought the 500 series washer and dryer set in late 2019 and in 2021 we started having the same issue with the dryer turning itself off and beeping that everyone else who has left a negative review has. In Feb/Mar of 2022 it was so bad that we couldn't use the dryer.
Luckily (or so we thought) we had purchased a 5 year extended warranty from Bosch. We opened a service request with the Bosch extended warranty people on April 8th. It took weeks to get an initial visit and of course the person they sent said they would need to order parts. The parts took 2 months to arrive (and we found those same parts in many places online yet they needed 2 months to get them and they are Bosch!). On July 13 (3 months after we opened the service request) we were scheduled to have the parts installed and the morning of July 13 they called and cancelled without explanation and said it would be July 28th.
This is absolutely the worst product and product warranty experience I have ever had with any product.
Originally posted on Bosch.com
No, I do not recommend this product
Not what I expected
Frustrating
7/1/2022
This is my third set of Bosch washer and dryer and this is the first time I regret this purchase. The dryer does not dry, it stops because it senses the clothes are dry but they are not. I turn it back on and the same thing happens no matter what setting. I contacted Bosch by email but I received no reply only the generic email acknowledging the received it. I loved my previous set's that's why I purchased them again even with the price they are now. So unfortunately I will not purchase them again and I am now looking for another dryer that can do the job right
Originally posted on Bosch.com
No, I do not recommend this product
Do not recommend
Katty
6/17/2022
Things only get thoroughly dry on one setting. The rest is useless. Sometimes you have to dry things twice.
Originally posted on Bosch.com
No, I do not recommend this product
Dryer
Joey
6/12/2022
This is the second Bosch dryer we have purchased. It does take a little longer to dry clothes then a vented dryer. Overall it does a good job with many options depending on the material of what your drying.
Originally posted on Bosch.com
Yes, I recommend this product
Excellent little machine!
Skeen
6/1/2022
This compact dryer is perfect for my small space. The multiple programs over so much choice and the heat pump technology works really well. I have a drain hose for the condensation and therefore maintenance is minimal. So cool.
Originally posted on Bosch.com
Yes, I recommend this product
Very energy efficient!
Ameuro
5/26/2022
I have the Serie 8 heat pump dryer in my house in Europe. It's fantastic! I am looking to get the same heat pump dryer here in the States but haven't seen it advertised. The reviews here on the Serie 5 appear to reflect the American expectations that clothes come out of the dryer super heated. It's much better for the life of the clothes to be gently heated instead of almost fried. I'm skeptical of the reviews here on the Serie 5 given my very positive experience with the Serie 8.
Originally posted on Bosch.com
Yes, I recommend this product
Love No Venting
Corporate Dancer
5/17/2022
I like the unit as it fits my small space, the only criticism is that even with small hose in drain, the water still collects in catch basin,
Originally posted on Bosch.com
Yes, I recommend this product
review
bosch
5/15/2022
Nice and quiet. Wasn't told they take 2 to 3 times longer to do loads. Clothes seem to come out cleaner then old machines we had.
Originally posted on Bosch.com
Yes, I recommend this product
It should be better
mtnmama
5/6/2022
This heat pump dryeer works a little differenttly than a usual vented dryer. Thus, I don't think it really gets my clothes as dry as I'd like. And any more than 5 articles of clothing in it means that some of your clothes will come out with damp spots on them still. Mildly disapponting for such a high end appliance
Originally posted on Bosch.com
No, I do not recommend this product
Super efficient and quiet dryer
Missing Link
4/26/2022
The was a perfect fit in our primary bathroom!
Originally posted on Bosch.com
Yes, I recommend this product
Best Dryer I have ever had!!!
Corey
4/24/2022
I have had all sorts of washer and dryer brands throughout my life...Some of them have been satisfactory but not amazing. It wasn't until I got my Bosch washer and dryer set that I realized how clean my clothes could be. My clothes have never been cleaner or smelled better. The wifi connectivity allows me to do many things that I couldn't do before. I highly recommend Bosch appliances to anyone. They are not only space and energy efficient, but they also get your clothes exceptionally clean!!! Thank you Bosch!!! I love you guys.
Originally posted on Bosch.com
Yes, I recommend this product
Dries well
Kathy
4/6/2022
Does a good job. Wish controls were less complicated and more similar to older models
Originally posted on Bosch.com
Yes, I recommend this product
Doesn't properly dry and fails all the time
Scott
3/15/2022
This product does not dry our items. It fails all the time with an error code that makes an annoying flashing and beeping. Terrible
Originally posted on Bosch.com
No, I do not recommend this product
Took Some Time Adjusting to It
Alan G
3/11/2022
This dryer sat in the living room of our condo for 8 weeks waiting for the corresponding washer to arrive. The delay was caused by supply chain issues. When the washer finally arrived (we moved up to a series 800 washer rather than wait any longer), it finally got installed. We do about 3-5 loads of wash a week given the size of the compact duo. This was the first experience we have had with a ventless unit having moved from a house with a large electric dryer that vented to the outside. We have been running it on the cotton/dry setting as per the reviews and manual, the clothes do come out a little moist. For those that are too damp to put away, we will run a short timed cycle and that all that's needed. The unit is pretty quiet and sits in a small laundry closet right outside my home office. The noise is not objectionable and I have seen no need to close my door.
The lone issue is that installation was not carefully done. The drain hose must have crimped up when the slid the unit into the closet (this was not Bosch's fault). Rather than having them come out and fix this, we have been manually emptying the condensation tank which is not a big issue as the kitchen sink is only about 15 feet away. Unfortunately, the installers did not leave the small plug with us when they left. I called Bosch and they quickly sent a replacement kit out that contained the plug at no cost.
I look forward to seeing how the appliance holds up in the long term. If it ever does need servicing and they have to pull it out, we will ge the hose problem fixed but right now it just works and works well.
Originally posted on Bosch.com
Yes, I recommend this product
Useless features
Barry M
3/7/2022
We've owned three generations of this dryer over the past 15 years, each one worse than the previous. None of the modes do anything special except either run continuously (racking up the energy bill) or stop prematurely while clothes are damp.
It works best when filled to three-quarters full (i.e., two washer loads), so if you only have a small load (say whites) that can't be merged with a second load then you are out of luck.
Wifi is a gimmick unless you have a massive house and can't hear the end of cycle signal. I get that a condenser / heat exchanger dryer has inherent limitations, but for a 40% cost increase over 5 years I would have expected much, much more.
Originally posted on Bosch.com
No, I do not recommend this product
Not the best
Katty
3/4/2022
There's only one setting that actually dries a load of laundry. Disappointing from a Bosch.
Originally posted on Bosch.com
No, I do not recommend this product
Fantastic Dryer
Robert
2/26/2022
Very quiet and energy efficient.
Originally posted on Bosch.com
Yes, I recommend this product
Sure saves on $$s and does NOT use any natural gas
Piccolo
2/21/2022
IT's FAB!! We puchaasdd as part of our energy conservation efforts since we believew PG&E Executives, BoD members & all their vulture Capitalist Hedge Fund Gangster Cronies should be behind bars for 25 years! Cuts down our gas consumpton a lot. Next will be 18x400W PV paneis, induction cooktop and heat-pump for our Lennox furnace.
Originally posted on Bosch.com
Yes, I recommend this product
Some Honest Thoughts
A Loyal Bosch Customer
2/19/2022
I appreciate this opportunity to share my "honest thoughts" about our newly purchased Bosch washer and dryer. Though each unit is quite lovely in appearance-both models are far too electronically sophisticated with superfluous features we will never use.
There's something to be said for the elegance, simplicity and reliability of the older Bosch washer and dryer we owned with their manual buttons and simple choices. Temperature: cold, warm, hot. Spin Speed: low, medium, high. Dryer: damp, dry, very dry. I understand the motivation to remain a step ahead of the competition, but some of these new electronic features are downright silly. Why not save money and manufacture a reliable appliance with fewer bells and whistles? Most of these new features are not important to consumers.
I also find it very difficult to dislodge the lint from your new lint filters. I fear the filter's netting will prove far too fragile "to create lasting memories."
I apologize for sending you such negative feedback, but feel strongly about these issues and thank you for providing this forum to share our thoughts.
Originally posted on Bosch.com
No, I do not recommend this product
Damp clothes
Yahel
2/17/2022
This is not the best dryer, it rolls sheets into a burrito and clothes come out damp even on sanitize setting, wrinkled too.
Originally posted on Bosch.com
No, I do not recommend this product
great efficient dryer
TB-D
2/15/2022
I've been very happy with this dryer. Yes it takes a bit longer than a conventional gas-burning clothes-cooker, but once you're used to it, it's normal. Occasionally it will think clothes (or sheets) are dry, when they're not; in that case we clean the lint trap and run it on a "Quick 40" setting instead of sensor setting and it works. But it's off-the-charts efficient, quiet, and has lots of settings. My only suggestion for Bosch is to gear this more to normal US folks who dry mixed loads--we have to select "Extra Dryness" on the Cotton setting to get what we need, it's not a default.
Originally posted on Bosch.com
Yes, I recommend this product
Good Dryer
bb23456
2/9/2022
The cycles are a bit useless. The sensor does is overreactive. Other than that, it is a great dryer.
Originally posted on Bosch.com
Yes, I recommend this product
over priced and under delivers
Carbonfiberkid
1/21/2022
Requires a lot of cleaning, which we have done since day 1. It takes a long time to dry clothes and they come out in a tightly wadded up ball, supper wrinkly. We have tried all kinds of setting. My wife HATES the Bosch clothes washer and dryer. If we hadn't spent so much on them we would have already replaced them. To top if all off Bosch quality is what it used to be. I wasn't concern about the poor warranty because it is a Bosch. I should have been. Ours has been leaking for months and it is not even 3 years old.
Originally posted on Bosch.com
No, I do not recommend this product
Warranty issues
Thomas
1/17/2022
Dryer when installed was either not hooked up correctly or isn't draining the water correctly. I have now called Bosch Warranty Service several times to no avail. Not sure why since the unit is less than 30 days old that Bosch doesn't appear to be able or care about getting this fixed.
Originally posted on Bosch.com
No, I do not recommend this product
Bosch Washer/Dryer
Bosch
12/13/2021
I am very unhappy with the Dryer. The settings do not work as they should and I have to keep adding time. The clothes come out a wrinkled mess even with the wrinkle block on. The Washer seems ok but the "clean drum" signal has come on twice now and we have only had it a short time. That means you either have to run it empty on extra hot or do a load of laundry on extra hot - which I never do. I would not recommend these to anyone.
Originally posted on Bosch.com
No, I do not recommend this product
Buyer BEWARE!!!
MAGMAG
11/23/2021
this is the second Bosch condensation dryer i've owned. The concept is great but they dont work well for long. About a year after I replaced my original unit i started getting a 'DR' message on the dryer. Bosch sent a technician, that replaced the water pump, now nearly a year later i'm having the same issue. When i call customer srvc. they say its out of warranty and any repair will be out-of-pocket. These machines DO NOT LAST. DON'T buy
Originally posted on Bosch.com
No, I do not recommend this product
Dries sheets very well
Pat A.
10/26/2021
I was pleasantly surprised that my laundry dries quicker than expected. The new heat pump technology dries in the same amount of time as my previous external vented dryer. It dries sheets more quickly.
Originally posted on Bosch.com
Yes, I recommend this product
Dries sheets very well
Pat A.
10/26/2021
I was pleasantly surprised that my laundry dries quicker than expected. The new heat pump technology dries in the same amount of time as my previous external vented dryer. It dries sheets more quickly.
Originally posted on Bosch.com
Yes, I recommend this product
Economic Beauty
Scott
10/20/2021
After my failing equipment and hearing about heat pump technology, I was so excited to see this available in the 500 Series dryer. This was nearly the only product meeting and exceeding my expectations!
Originally posted on Bosch.com
Yes, I recommend this product
Bosch 500 Series Heat Pump Dryer and Pedestal
Oliver
10/14/2021
The appliance is perfect for a two person family. Our laundry room is small so we decided to go with a compact. DO NOT buy this appliance from Home Depot. Our local store did not have any expertise in the Bosch washer or dryer. It took a month from date of delivery to get our units installed. Home Depot provided little assistance in getting that accomplished. It was a frustrating experience.
Originally posted on Bosch.com
No, I do not recommend this product
Sensor drying useless
dryer review
9/21/2021
If you are in the US, and purchasing this dryer based on sensor drying, you will be disappointed. I have used Cupboard dry as well as Cupboard dry plus and clothes are always damp. This leaves me with Timed Dry option. Purchased it for the size and features, and very disappointed that I cannot use the features
Originally posted on Bosch.com
No, I do not recommend this product
VERY long drying time...
Aimee W.
9/20/2021
To be perfectly honest, we were aware of some of the minor issues with ventless dryers, but decided to risk it, since going ventless was our only option in our new home. We've had nothing but issues with this dryer since it's arrival. We've already had to replace it with a new unit and have had the appliance repair company come out 3 times. The first time the drain line was intalled incorrectly and it burned out the entire unit. According to Bosch, it would have needed an entire re-wire, so they replaced the unit. But we're having similar problems with the new one as well. The only way to get our clothes dry is to run it at the longest dry setting, so 3 hours & 18 minutes. This setting is under the "Cotton" setting, making all the other dry options on the dryer completely pointless. Otherwise, they will only dry to about 90%. At 90% they are too wrinkly & damp to fold and put away without dealing with a mildew smell later. And I defintely wouldn't get dressed with clothes straight from the dryer like that. Ew. The dryer has some sort of sensor that detects that the clothes are "dry enough", so there is no way to re-start a load that's been sitting or fluff them enough to remove wrinkles before folding. I've always used my dryers to do that if I couldn't get to a load immediately after it was finished, so this sensor issue is annoying and a major design flaw. I guess I could live with this issue if we hadn't paid very much, but for almost $3000, it should be drying completely and allowing us to fluff a load as needed. I think it's best to wait until this ventless technology is a little more effecient if you can. It still hasn't been mastered yet and is not user friendly.
Originally posted on Bosch.com
No, I do not recommend this product
Told heat pump model will dry clothes - but no
love2clean
7/19/2021
We really like the washer but the dryer is a mess. The clothes runs 2+ hours and always come up damp, Also, I have the hose setup and no water come out until the end of the drying session (why do the dryer holding all the water inside?) And the lint filter area is wet with a lot of water (why there is water at the bottom of the dryer?). So, this is a open invite for growing mold. Also, I setup with hose to dump the water out, but the bucket build in also filled with water. The manual said either there is a hose or use the water bucket. It did not say both is needed.
I called customer support, the phone system hang up on me 3 times, then I used the callback, got hanged up after receiving the call back twice. Finally got an agent to give me a few local appliance company to get service with. I am waiting for the service technican to call back - not sure if they can fix it. Consider this is a 2 months old dryer, the tech is not mature enough as beta product or just bad quality as an expensive tester for it.
Originally posted on Bosch.com
No, I do not recommend this product
WET CLOTHES
TJCi
5/25/2021
Listen to the reviews. My clothes are wet and hanging all over the house to dry. THIS DOES NOT DRY CLOTHES.
Originally posted on Bosch.com
No, I do not recommend this product
great dryer
axschumer
4/14/2021
takes some getting used to a heat pump dryer but i love the options and number of programs
Originally posted on Bosch.com
Yes, I recommend this product
Bosch Dryers keep breaking
ABBT. Anything but Bosch
4/2/2021
I first bought the 300 series washer and dryer in mid 2015. Spent over $2k. By mid 2018 it was broken and after spending a few hundred dollars on repairs, I bought the 500 series for $2500. In 2020, just 2 years later, the dryer was showing E9 error codes. I once again spent hundreds trying to fix it but have finally come to the conclusion I need to yet again buy another unit. I think I've learned my lesson on Bosch products and will look elsewhere.
Originally posted on Bosch.com
No, I do not recommend this product
DOESNT DRY
Seth G
3/31/2021
Bought it thinking it would seemless but they have new technology that the technicianns havent been trained on. THe dryer doesnt dry clothes.
Originally posted on Bosch.com
No, I do not recommend this product
